If you can't find the contact us page on our site, please send an email to our team - equiliteequestrian@hotmail.com

Once your order has been despatched from our warehouse, you will receive an automatic despatch confirmation email. This email will include a link to the tracking for your delivery. Please use this link to follow the progress of your delivery. We do aim to have all orders dispatched the next working day.

Please see our page on returns and exchanges for more information on how to return your items. https://equiliteequestrian.co.uk/policies/refund-policy

Unfortunately, we do not currently ship outside of the UK however we do plan to do so in future.

We provide a detailed size chart on our website to help you choose the right fit. We recommend measuring yourself and comparing your measurements with the chart. If you're still unsure, feel free to reach out to our customer service team for assistance.

Sign up for our newsletter on our website, and follow us on social media platforms like Instagram, Facebook, and TikTok to be the first to know about new arrivals, exclusive offers, and promotions.

Yes! Equilite Equestrian products are designed to meet the needs of riders across all disciplines—whether you’re into dressage, jumping, eventing, western riding, or leisure riding. Our versatile designs offer the performance and comfort needed for any riding activity.

Once an order is confirmed, it is processed quickly to ensure timely delivery. If you need to make any changes or cancel your order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to make changes.

Yes! We offer free UK shipping for all orders over £100. This will automatically be applied at checkout.

We are always excited to collaborate with passionate equestrians! If you’re interested in becoming an ambassador or influencer, please reach out to us at equiliteequestrian@hotmail.com with your social media handles and a brief introduction.